What is the Ayurkin Immortal Metal Candle?
The Ayurkin Immortal Metal Candle is a sustainable, reusable, eco-conscious candle designed to provide a lasting glow with a real elegant flame. It’s crafted to never melt, offering an enduring, reusable light source. The candle is paired with our exclusive Radiant Oil®, which provides up to 50 hours of smokeless and unscented burn time.
What is Ayurkin Radiant Oil®?
Ayurkin Radiant Oil® is a premium mineral oil, crafted specifically for use with the Immortal Metal Candle. It offers a smokeless, unscented burn and provides up to 50 hours of clean, long-lasting light from each bottle.
How do I light my Immortal Metal Candle?
How long does the Ayurkin Immortal Metal Candle burn for?
Each bottle of Ayurkin Radiant Oil® provides up to 50 hours of clean, smokeless, and unscented burn time, offering a consistent and elegant glow throughout the duration without any soot or fragrance.
What should I use to light my Immortal Metal Candle?
For the best experience, we recommend using matches to light your Immortal Metal Candle. This ensures an effective flame and helps prevent any blackening that may occur when using a lighter.
Can I use any other oils with the Immortal Metal Candle?
For the best experience, we recommend only using Ayurkin Radiant Oil® exclusively with the Immortal Metal Candle. Our Radiant Oil® is specially designed to ensure a clean, smokeless, and unscented burn, enhancing your candle’s performance and longevity.
Do Immortal candle come with scent option?
No, the Ayurkin Immortal Metal Candle burns cleanly with smokeless and unscented Ayurkin Radiant Oil®, creating a tranquil and pure ambiance without any added fragrances.
How do I extinguish the immortal candle flames?
To extinguish the flame, gently blow it out. Avoid using a snuffer, as it may impact the Immortal Metal Candle’s performance.
How do I maintain and refill the Immortal Metal Candle?
Maintaining the Immortal Metal Candle is easy. Simply refill it with Ayurkin Radiant Oil® as needed, and adjust the wick to ensure it remains no more than 0.3cm above the metal stick. Always follow the provided instructions for optimal performance.
To refill, make sure the flame is extinguished first. Then, pour Ayurkin Radiant Oil® into the glass globe, using a funnel for ease. For the best results, avoid overfilling the globe.
It is difficult to light my Immortal Candle, what should I do?
Do you offer gift wrapping, upon request?
Yes, we offer free gift wrapping on requested orders as a complimentary service, with no additional charges! To receive your Immortal Candle in gift wrapping, simply add a note in the “Add a note to your order” section at checkout. We will choose the wrapping paper that best fits the occasion based on your note. Please note, we do not offer specific wrapping paper selection options, and it will be chosen from what is available in stock.
What is the cost of shipping?
At Ayurkin, we are pleased to offer free shipping on all Australian orders over $100. For orders under $100, a flat rate of $9.95 will apply.
Can I change my delivery address after placing an order?
Once your order is placed, we begin processing and dispatching, so we are unable to make changes to the delivery address after shipping confirmation. However, if you need to make a change, please contact us at the provided email address right after placing your order. We will do our best to assist you.
My item arrived damaged or faulty, what do I do?
If your item arrives damaged or faulty, please contact us at provided email address with photos and your order number within 5 days of receiving your order. We will work as quickly as possible to resolve the issue and ensure your satisfaction.
Do you offer Bulk or wholesale orders?
Yes, we accept bulk orders! For bulk inquiries, please email us at connect@ayurkin.com with your full name, the number of quantities you are after, and any other relevant details. We’ll be happy to assist you.